Odomark
Support
Start with these quick answers. If you are still stuck, send a short email and say which phone you use.
Updated July 16, 2026
Where is my information?
Your records are saved on the phone where you added them. Odomark does not use an account to move them automatically between phones.
How do I move to a new phone?
Open Backup and restore, create a fresh backup, and keep it somewhere you can reach from the new phone. Do not erase the old phone until you have checked the restored history and receipts.
Why is a recall missing?
Add the car's year, make, and model, then try again with an internet connection. For an exact answer, use NHTSA's VIN lookup or ask an authorized dealer.
Can I import another app's file?
Not yet. The import screen is a demo and cannot move real records. Add the car and important service entries by hand for now.
Can I buy Pro?
Yes. Odomark Pro is an optional yearly plan for unlimited cars and unlimited active reminders. The iPhone app shows the current App Store price before you buy. Use Restore purchase if you already bought Pro with the same store account.
Still need help?
Email odomark@omshejul.com. Include the screen name, what you expected, and what happened. Do not send a VIN, license plate, receipt, or saved copy in the first email.